Best Rental Service is happy to provide you with a Damage Waiver. For a fee of 9% of the rental rate of breakable/damageable items, Best Rental Service will not hold you responsible for any accidental breakage or damage of equipment. The replacement and/or repair costs for much of our equipment is very high and many customers have found that the damage waiver gives them an extra piece of mind. Naturally, there are some restrictions.
Please read the following so you clearly understand what is and is not covered.
The damage waiver is not insurance. You are responsible for any damage to the equipment and for their return in the same condition in which they were received, except for ordinary wear and tear. If you accept the Damage Waiver, however, we agree to waive our right to recover from you the amount of damage to the equipment.
Your liability for damage to the rental items will not be waived in the following circumstances:
- Items not included in damage waiver coverage include: tents, staging, floors, cooking equipment & carnival equipment. The damage waiver fee is not calculated for these items and they are not covered if broken or damaged.
- Items damaged if client neglects to keep protected from weather.
- Linens bagged with food or liquid that causes stains or mildew, tears, burn holes or linens with candle wax.
- Shortages disclosed on inventory, either by unexplained disappearance, willful neglect, abuse, vandalism or theft.
- Damage due to your neglect or misuse.
- Loss of accessory equipment, such as propane regulators, etc.
You must establish proof of damage by return of the damaged items (or pieces thereof) and such other evidence as we may reasonably require. This includes tables, chairs, glassware, flatware, china, and linens.
The Damage Waiver protection is optional and may be declined at the time of the rental. If agreed to this coverage it is non-refundable. If you have any questions please give us a call or email us at events@bestrentalservice.com