We require a minimum of 1 weeks notice to cancel orders you have reserved with us. Should you cancel your order within that period a 20% restock fee will be applied to your contract. Should you cancel after the order has been loaded or delivered a 50% restock fee + delivery fee (if applicable) will be applied to your contract. All special order items are non-refundable. If a deposit has been charged and an order is cancelled a 5% processing fee will apply to refunds. Changes to your order must be called in a minimum of 3 days before you receive the equipment.